How do I place an order?
Browse our catalog, add items to your cart using the 🛒 button, then click the cart icon in the header to review and submit your order. You'll receive a confirmation reference number and we'll follow up via Telegram.
What payment methods do you accept?
We accept Bitcoin (BTC) as our primary payment method. BTC prices are shown alongside USD prices throughout the catalog. We offer tiered BTC discounts — the more you spend, the bigger your discount. Current BTC rate is shown in the ticker at the top of the page.
How does shipping work?
All orders are shipped discreetly with professional, indescriptive packaging. We guarantee delivery — if your package doesn't arrive, we'll make it right. Typical delivery times vary by location.
What does "In-House" vs "Brand Replica" mean?
In-House products are our own exclusive items made specifically for CalicannaCo. Brand Replicas are popular name-brand products sourced from trusted suppliers. Both are quality-tested before being listed.
Do you have a promo code?
Yes! First-time customers can use WELCOME10 for 10% off their first order. Apply it at checkout in the promo code field. Keep an eye on the announcement bar for seasonal deals.
How do I contact support?
Tap the 💬 Telegram button in the bottom-right corner of the page to message us directly. You can also use the "Message Us" option in your order details. We typically respond within a few hours.
What if a product is out of stock?
Our inventory syncs automatically multiple times a day. Out-of-stock items are hidden by default. If you're looking for something specific that's not available, message us — we take product requests and can often source items on demand.
Is my information kept private?
Absolutely. We don't store personal data beyond what's needed to fulfill your order. Communication happens via Telegram for added privacy. No accounts or sign-ups required.